{"id":52459,"date":"2024-11-05T09:44:00","date_gmt":"2024-11-05T09:44:00","guid":{"rendered":"https:\/\/www.innovationnewsnetwork.com\/?p=52459"},"modified":"2024-11-05T09:49:41","modified_gmt":"2024-11-05T09:49:41","slug":"governments-experimental-ai-chatbot-set-to-provide-advice-for-businesses","status":"publish","type":"post","link":"https:\/\/www.innovationnewsnetwork.com\/governments-experimental-ai-chatbot-set-to-provide-advice-for-businesses\/52459\/","title":{"rendered":"Government\u2019s experimental AI chatbot set to provide advice for businesses"},"content":{"rendered":"
This week, the AI chatbot moves to the next stage of testing, making it easier and quicker to find information on GOV.UK.<\/p>\n
Up to 15,000 people will be able to ask the tool for advice on business rules and support, with the chatbot linked from 30 of GOV.UK\u2019s business pages\u00a0include \u2018set up a business\u2019<\/a> and \u2018search for a trademark<\/a>.\u2019<\/p>\n People with access to the trial can ask questions about tax and the support available to them.<\/p>\n A team of in-house data scientists, developers, and designers is building the AI chatbot using OpenAI\u2019s GPT-4o technology.<\/p>\n The goal is to help people more quickly navigate complex advice and understand what matters to them.<\/p>\n In response, they will receive straightforward, personalised answers that collate information that may otherwise be spread across dozens of pages.<\/p>\n The results from the trial will determine the next steps, which could include potentially larger-scale testing.<\/p>\n This could ultimately lead to the AI chatbot being rolled out across the full government website, comprising 700,000 pages. According to YouGov, the GOV.UK website attracts over 11 million users per week<\/a> and is the best-known digital service in the UK.<\/p>\n The new AI chatbot comes as the Science Secretary\u2019s department is shaping the new \u2018digital centre\u2019 of government to boost technology adoption across the public sector, taking a more experimental approach with emerging technology where appropriate as it does so.<\/p>\n Science Secretary Peter Kyle explained: \u201cOutdated and bulky government processes waste people\u2019s time too often, with the average adult in the UK spending the equivalent of a working week and a half dealing with public sector bureaucracy every year.<\/p>\nThe AI chatbot will help navigate complex advice<\/h3>\n
The new \u2018digital centre\u2019 of government<\/h3>\n